Date: Fri, 21 Jul 2000 06:08:03 -0700 (PDT)
From: JeLLo PimP <jellooopimp@yahoo.com>
Subject: former compusa employee
To: CyberPagan@OutoftheDark.com
 

Ii used to work for compusa... I finally quit quite recently.  I am currently jobless, which while is financially hard, is fine, because not working at all is 1000 times better than working for compusa.

I was hired into a brand new store as a corporate account manager.  I was thoroughly thrilled.  Iit was like a dream come true.. brand new store in a brand new market area...  the store didn't even have merchandise yet.  Along with the other 30 or so people that had been hired into the store in various positions, I put the store together, piece by piece.  We put together the shelves and the registers, and the counters... everything.  It was alot of long, hard work.  After it was all assembled, we had to put ALL the merchandise out... hundreds of thousands of dollars worth of merchandise... and we had to unload and unpack all of it and find a place for it.  We did it... the whole store took about 2 1/2 weeks to put together.  Finally i could get to my job... corporate selling. I had my own desk and computer and I got to dress nice, not in the typical red shirt and khaki's. 

One day, about 4 days after the store had it's grand opening, I came to work and tried to sign onto my computer, but I couldn't.  I had been locked out. I went to the general manager along with a fellow account manager, and he told the both of us that our jobs had been cut, that we were no longer needed.  He said that he would be happy to give us great references.  He said we were welcome to stay on the compusa team as hardware sales (computer sales) people.  We did so, and we took to wearing the godforsaken red shirts and khakis.  I was thoroughly miserable.  They put me in a tiny little island in the hardware section.  My job was to sell digital cameras and pda's.  I did this, and I did it well.  In the back of the store, in what used to be the corporate offices, there is a dry erase board where all the sales people are publically scored.  We all had sales goals to meet... and warranty sales.. we quickly learned that you could sell 25 computers a day (impossible.. but lets hypothetically say) but you would be frowned upon unless you sold the warranty.  They didn't give a shit unless you sold the warranty, which is a piece of crap.  My goals were equally as high as everybody else, even though I didn't sell higher priced items. I sold  cameras.  My goal was $15,000 a week. I only sold max 5,000... and that was rare,  and I got in trouble for having such low sales, even though I wasn't given the opportunity to sell items that would put me at or at least near my goal.  Finally, after 5 months of this bullshit, I got a cushy job in the tech shop as the technical administrator. I loved the tech shop.  I was even forgiving the company for raping me anally.  oh, guess what?  4 weeks after I was in the shop, they restructured the tech shop. 

They fired my boss who was the tech shop manager.  They did this to almost every tech manager in the whole country.  I was so upset, but again I was promised that while he was gone, my job was safe.  What they did was get rid of all the tech shop managers, and they made all the tech admins the new "supervisors."  This meant thatI would essentially be the tech shop manager, without the title and the salary that the managers got.  Well, they didn't give me that job... they said I was too new to the job and I didn't know the ropes yet... so

They gave my job to a tech (he had the job previously, but they made him a tech and gave me his job...)  once again I was a hardware salesman... this time I sold computers.  Those pieces of shit.  Never buy a hp or compaq.. if you do you need the warranty which is a piece of shit, but at least you are covered... as far as sony goes... we couldn't even repair those... we had to send them out.  A sales person will tell you that they do it all in house, blah blah blah.  no.  I was the one to send the computers out and I ordered parts and I had to tell people that they owed us money, even though they had been told by their sales person that all costs were covered by the warranty.  Even though the warranty didn't cover most things... the techs usually found a way to fix it without charging the customer.  I will give them credit there... 

Anyway...I had been anally raped by the company twice.. and I was miserable.  It was no secret either. I made it very clear that I hated the company,  but I sold with a smile on my face.  I was very professional even though I felt sorry for the customer.  Most of the  time I told the customer to go check out dell... just for comparison... once they did that they usually bought dell.  (I own a dell and I can say from experience, they rock.  product and warranty)  I feel that I have done a great service to the customer by suggesting dell.  I have (sort of) done compusa a favor too... because that is one less customer publically bashing compusa...  and I helped my own concience... a little.   I got fed up, and quit.  I was kind enough to put in my 2 week notice.. and I worked it.  I was treated like a lepor by all managment after Ii put in my notice.  I wasn't the only one who noticed it either... all my coworkers saw it.. and I finally confronted managment.  Of course O was told it was all in my head.  at the end of my 2 weeks, O left quietly.. leaving behind a wonderful goodbye letter.  Ot was so hard for me to say something nice about everybody, but I did in the letter... when I went in to get my final paycheck, guess what?  They didn't pay me all my hours.  They shorted me 20 hours.  I'm still trying to get that money.  (in fact i'm on the phone with the ops manager right now)  here's hoping i get it...

I miss the friends i made there... the only reason I stayed as long as I did is because of the people.  I liked most of my coworkers and we had some good times... but the managment needs to get whats coming to  them. 

I hope my story is an asset to your site and i hope many people read this... its no secret to anyone who works at that store (some of them love this site) who I am... so hi guys.   Just in case this makes ANY difference to my case, I am a woman.