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From: Jesse.Sylvie@advct.com
I have given dire instruction to all of the employees of both Advanced Surveying & Mapping and Cell-Tech Development that if they purchase or order any item from your company again they will be FIRED! It is true that we are by no means your largest customer. However, we did spend a few thousand dollars every quarter on equipment, programs, ink cartridges etc. That will no longer be the case. Why this change of position? Because you have declared that our money is no longer any good at your outlet in NAPERVILLE, Illinois on route 59! I have been declared a CODE 2. My money was perfectly okay in the morning but not in the afternoon. I purchased $1,022.26 worth of merchandise in the morning of November 6th. That evening I returned in a rain storm to purchase a laser printer (another $1227.59) and was told that my company check was no good. We do not overdraft our accounts nor do we forge checks! Since it seems our money is no good, on the 8th I returned the items I purchased in the morning of the 6th.I wouldn't want you to be cheated for letting a no good check slip by. When I asked for my check back I was told that it had already been cashed, and that corporate would send my refund. So it seems my money was okay, but the smart folks you hired at EQUIFAX have decided that customers should not spend a lot of money at your stores only a little. Well we won't be spending anymore at all, so EQUIFAX should be quite happy about this. So should the very wise person who has decided that EQUIFAX should make decisions about how much business one of your outlets should do in one day! ( I should learn a lesson from this that once one of our clients reaches a certain figure in one day I should refuse his offer to give me more.) NOT ! Wait a minute, CODE 2 also means they might not have found sufficient information to approve the transaction due to the sale occuring after the close of a normal banking day. Maybe you should save yourself wages by not having employees work in the evening when you do not want to accept business! If nothing else you could be saving on utility bills by being closed. Or maybe you could have accepted my check of $1200, and the profit may have paid part of that outlet's light bill for the evening. Attached is a picture which is now displayed on every truck in our fleet, and displayed in the window of our business. Jesse Sylvie
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