From: "SUMEER KUMAR" <sumeerk@hotmail.com>
To: Center@OutoftheDark.com
Subject: Your tussle with Pagenet
Date: Sat, 25 Jan 2003 14:30:21 -0500
 

Hi Betsy !

I came acroos your posting at the site :
http://www.outofthedark.com/CyberPagan/GregWhite.html

while researching my own problems with CompUSA.
I was amazed to find the similarities between your problem and my own problem with a Pager company called Procomm just 6  months ago in Dallas,TX.Procomm went bankrupt and I think the company that bought them over and tried to revive their business is Pagenet.

My story is uncannilly similar:
I cancelled my account with the pager service but was still receiving bills.Only difference - I never authorised them to deduct from my card or bank automatically.I used to pay by check only.
After long hours on the phone with them,where they gave me similar stories,I finally reached someone who confirmed that my account had indeed been closed and that I would not receive anymore bills from them.I had the insight to tape that call.
But the bills still kept coming.
So one day I called a senior manager,played out my earlier taped call to them and threatened to sue.No bills have appeared since.

Let me know if this helps and if you need more information.

Thanks,
Sumeer